Get in Touch
Have a question about our handmade creations? Want to discuss a custom order? We'd love to hear from you!
Contact Information
Visit Our Studio
Unit 2 Fordham House
46 Newmarket Road, Fordham
ELY - CB7 5LL
Email Us
hello@beadcraftstudio.com
Call Us
+1 712-693-1243
Studio Hours
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed
Send Us a Message
Fill out the form below and we'll get back to you within 24 hours.
Message sent successfully!
Thank you for reaching out. We'll get back to you within 24 hours.
Oops! Something went wrong.
Please try again or email us directly at hello@beadcraftstudio.com
Frequently Asked Questions
How long does shipping take?
Standard shipping takes 5-7 business days within the US. Express shipping (2-3 days) is available at checkout. International orders typically arrive within 10-15 business days.
Can I request a custom design?
Absolutely! We love creating custom pieces. Visit our Custom Orders section on the homepage or contact us directly to discuss your vision. Custom orders typically take 2-3 weeks to complete.
What is your return policy?
We accept returns within 14 days of delivery for unworn items in original packaging. Custom orders are non-refundable but we'll work with you to ensure you love your piece.
Do you offer gift wrapping?
Yes! Every order comes beautifully packaged in our signature gift box. We also offer premium gift wrapping with handwritten notes for special occasions.